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Extranet Plurelya
client
Plurelya
Type
Extranet, Vitrine
Benefits
Optimisation des process, Visibilité
Date
2020
2020
Extranet, Vitrine
Objectives
Redesign internet and extranet sites by improving their
ergonomics,
especially in a context of mobility
Improve the customer relationship
through a more complete and user-friendly extranet
Gain market share
with competitive online services
Add
new functions
(fine rights management, detailed logging, query tool, reporting ...)
Allow
interoperability
with other services
Allow
future developments
Optimizing
security
and
performance (continuity of service)
Have maintenance and
reactive support
Solutions
UX methodology
to define extranet interfaces
Agile method
to define the main functions through
needs gathering
workshops
Involvement of users to facilitate
support for change
New graphic charter
for the public internet site and the extranet
Wordpress public site
Laravel extranet according to
a continuous improvement scenario with modular user interface in VueJS
Dedicated cluster hosting on several hosts to guarantee the PCA (
continuity of service
) and PRA (resumption of activity
Results
Renewed
image of society
and services
Increase in traffic
and requests for contributions
Reduction of
internal processing
times
Better follow-up of
client
files
and reminders
Go to the site
Une autre réalisation en Picardie
Publish modules to the "offcanvs" position.