Extranet Plurelya

Plurelya
Extranet, Vitrine
Optimisation des process, Visibilité
2020
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2020 Extranet, Vitrine

Objectives

  • Redesign internet and extranet sites by improving their ergonomics, especially in a context of mobility
  • Improve the customer relationship through a more complete and user-friendly extranet
  • Gain market share with competitive online services
  • Add new functions (fine rights management, detailed logging, query tool, reporting ...)
  • Allow interoperability with other services
  • Allow future developments
  • Optimizing security and performance (continuity of service)
  • Have maintenance and reactive support
extranet-plurelya

Solutions

  • UX methodology to define extranet interfaces
  • Agile method to define the main functions through needs gathering workshops
  • Involvement of users to facilitate support for change
  • New graphic charter for the public internet site and the extranet
  • Wordpress public site
  • Laravel extranet according to a continuous improvement scenario with modular user interface in VueJS
  • Dedicated cluster hosting on several hosts to guarantee the PCA ( continuity of service ) and PRA (resumption of activity
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plurelya-ambiance

Results

  • Renewed image of society and services
  • Increase in traffic and requests for contributions
  • Reduction of internal processing times
  • Better follow-up of client files and reminders
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Refonte de l'extranet et du site internet de l'association Plurelya pour renouveler son image, gagner des parts de marché et améliorer la relation client.

Extranet Plurelya
Plurelya extranet

Redesign of the Plurelya extranet and website to renew its image, gain market share and improve customer relations.

Publish modules to the "offcanvs" position.